How can we help you today?
For more strategic qualitative brand research contact
Miriam Clark on 07810 000284 or

Services for advertising, design or integrated agencies

  • The fusion of 15 years of integrated agency experience, to Client Services Director level, first class training in psychology and running BatchelorClark research since 2006, makes us ideally suited to working with agencies.
  • We understand the processes, briefing requirements, timings and pressures that agencies are under when commissioning qualitative research.
  • We fit in as an extension to your team, we speak your language and can help with the strategic thinking and planning as well as delivering usable insights that you can deliver, with confidence, to your clients.
  • Working closely with you, we develop the research proposal to make sure that we hit yours (or your client's) budgets and timing.
  • We then manage all aspects of recruitment, fieldwork and moderation and present directly to you and/or your clients at the end of the project. You have one senior point of contact throughout who will be responsible for all aspects of the project.



« Back to the coffee cups

Some of the products we offer

  • Pitch pre-test package. Low cost focus or mini groups with the target audience in areas around London to pre-test creative work before pitches to make sure that the solutions are workable. Verbal reports within 24 hours, previous agency experience means that insights can be directly input into creative or planning briefs in a format you choose. (MediaCircus/Proletariat).
  • Recruitment only. We can recruit groups for your planners to moderate if they prefer. With an exclusive database of hand-picked recruiters throughout the UK we can find you pregnant teens in Glasgow (NCT) or blood donors with Type O rh negative blood (Ethical Communications/NHS Blood & Transport) in Southgate.
  • Survey Boosters ©. Get the most from your client's telephone or online surveys. Expert advice and skilled qualitative pre-testing will transform the value of any engagement exercise. (ACEVO, PTA-UK, Botswana Tourism)
  • Expertise and consultancy into questionnaire design including flow and question development, sense checking as well as advice on targeting and data management and results analysis. (PTA-UK, Botswana Tourism)
  • Iterative branding programmes. Because of our previous experience, working daily with agencies we can feed insights from groups the night before directly into designers ready to take to the next stage of groups. An iterative process which achieves quick and effective design, product and brand development for clients. (Taylor Wimpey/ Greenhill McCarron)
  • Because of our moderating skills and previous agency experience we also offer brand workshops for agencies or clients to help develop brands.



« Back to the coffee cups


  • Face to face or telephone interviews (Breast Cancer Care), duos, trios, mini groups, focus groups, panels. With an exclusive database of handpicked recruiters throughout the UK we can find you the respondents you need to answer the brand questions you and your clients have. As members of the AQR, ICG, BPS and MRS, we abide by all the relevant codes of conduct about recruitment, ethics, data handling and respondent management.
  • Thoughtful pre-tasks. Pre-tasking respondents with tasks that make the groups livelier and provide a much greater ethnographic depth to insights as well as fantastic insight for creative teams eg fashion style diaries for potential and current customers for Windsmoor, Planet, Précis and Jacques Vert.
  • Guided shopping combined with focus groups with customers in out of store hours exploring branding, creative work and existing and new point of sale in situ for Sandisk.
  • Customer workshops and face to face. Sensitive subjects can be handled with great tact and understanding, we've managed workshops with breast cancer survivors and their supporters, talked to pregnant teens about support and talked in home to terminal patients under Marie Curie Cancer Care and service users for RNIB.

"Rare insight and understanding in to deeply sensitive and personal issues.. central in moving Breast Cancer Care's positioning and wider business strategy forward."
Max Du Bois, Spencer Du Bois



« Back to the coffee cups


  • Groups, telephone interviews or online surveys (with Survey Booster ©) with the help of our Survey Booster © we've tackled telephone interviews with some of the hardest to reach CEOs in the UK - those working in the third sector. We've delivered thematic, qualitative and quantitative analysis from those calls to directly advise the Learning and Skills Council and ACEVO.
  • We've recruited groups of hard-working GPS, we've called busy travel agents to talk Okavanga with them and we've managed face to face interviews with some of the UK's top automotive journalists for Renault in France.
  • We've helped Action For Children with their web strategy for social workers with a mixed methodology involving both online surveys and telephone interviews.

"Despite the fact that the brief we gave you was a difficult one, your excellent work has helped us to develop the key priority areas for professionals on our website, and saved us from investing into areas that are not needed. Invaluable, thank you."
Richard Saunders, Online Marketing Director, Action for Children




« Back to the coffee cups